OK, I'll put my Product Manager hat and reply on this one.
- This may be a good place to discuss whether something should be in the product, but it doesn't make it official
- Perhaps, as a customer, I wouldn't really want my idea to be placed on a public site that anyone can read.
- We do read ideas. Just 2 months ago I went through ~340 ideas and scoped them in (or out) for future releases. Due to some of the challenges we're having with that site's back-end, the site does not reflect this effort yet (you guessed it, that site does NOT run on Tridion)
- Most of the audience here is fairly technical, so I would expect that 75% of ideas suggested would be around "adding support for Database X", or "make it work with $RandomMvcPlatform". While those ideas are great, believe me, our product architecture team is well aware of the platforms we must support, whether they're suited for enterprise customers (I talk to our customers quite often) and I read what people ask for in forums such as this one.
We are having some challenges with the Ideas site, not going to deny that. It was an "inherited" platform from another SDL division and it isn't optimal, but it is what we have. If you feel that you have a brilliant idea for the product, and you absolutely must let us know about it, and cannot get into the Ideas website, then, by all means, contact me.
With that said, Stack Exchange (via the Tridion tag on Stack Overflow, and now this site) has been quite a boost to the Tridion Technical community, and I believe it has provided a lot of help to new implementers. Learning a new platform on anything is not easy, particularly when it is a platform that is as extensible (read: complex) as Tridion is. This is what Stack Exchange was meant to do, and I think most of us have been having quite some fun while helping each other.
I have also advised many customers to ask their implementation questions on Stack Overflow, it doesn't make it a replacement to Customer Support, but a complement. Crowdsourcing if you will.
I'm fine with you guys tagging something as an idea, or "enhancement request". But don't expect Tridion to implement it because it got 300 upvotes on StackExchange. I may look into it, and even ask for more detail on how exactly something like you propose could work on the product and still be supported on the various platforms we support and not break anything in the near future, but the main source for our backlog (from the outside of SDL) remains the Ideas website.